Day 1 Improvement Organisation & Project Charter View content Introduction Dataset & DMAIC review template Continuous improvement Improvement organisation Define (VOC, CTQ, SIPOC) Policy development (COPQ) Policy deployment (Change)
Day 2 5S & Standardisation & Kaizen View content Managing a DMAIC project Project charter Roadmaps for process improvement Professional working environment (5S) Standardised work Performance management & Kaizen Problem Solving Collecting and visualising data
Day 3 Process mapping View content Recap Participants’ improvement projects Lean game Process Mapping Performance measures Coffee cup game Basic statistics Value Stream Mapping (VSM) Reducing waste (Muda)
Day 4 Value Stream Mapping & FTR View content Reducing overburden (Muri) Reducing unevenness (Mura) Value stream improvement Controlled processes (FTR) Failure Mode Effect Analysis Total Productive Maintenance (TPM)
Day 5 Securing & closing: from project to lasting result View content Recap of previous days Participants’ improvement projects Developing and presenting a DMAIC practical case Certification Closing and evaluation