Many organisations talk about continuous improvement, Lean and Operational Excellence. But what does a culture of improvement look like when it is truly part of the daily work?

In this episode of Symbol Talks, we take you to Japan and discuss how Kaizen lives in practice within organisations there. Why does continuous improvement seem to be a much more natural part of the corporate culture there? What lessons can organisations in Europe take away from this? And why does sustainable improvement ultimately revolve around behaviour, discipline and daily involvement?

In addition, we discuss how Japanese organisations handle process improvement, collaboration on the shop floor and the creation of a culture in which small improvements are continuously central.

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