Day 1 Improvement organisation View content Introduction Continuous improvement Improvement organisation Roadmaps for process improvement Managing a DMAIC project Translating customer value to CTQ Policy development (COPQ)
Day 2 Getting the basics in order & Data View content Professional work environment (5S) Standardised work Performance management & Kaizen Problem Solving Collecting and visualising data Performance metrics Basic statistics Measurement System Analysis (MSA)
Day 3 Eliminating waste View content Lean game Process Mapping Value Stream Mapping (VSM) Reducing waste (Muda) Reducing overburden (Muri) Reducing unevenness (Mura)
Day 4 Sustaining improvements View content Statistical techniques Correlation and regression Process capability and performance Controlled processes (FTR) Failure Mode Effect Analysis Statistical Process Control (SPC) Practice exam Closing and evaluation