Day 1 Lean foundation: principles, waste, and workplace organisation View content Introduction Lean principles (Customer Value, Value Stream, Flow, Pull, Improve) Continuous improvement & Improvement organisation Voice of Customer and CTQ-flowdown Policy development (Lean’s contribution to the organisation) Professional work environment (5S) Standardised work Performance management & Kaizen Problem Solving Popcorn Soda Ice game
Day 2 Six Sigma Yellow Belt: data and variation View content Collecting and visualising data Performance metrics Process Mapping Value Stream Mapping (VSM) Reducing waste Controlled processes (FTR) Failure Mode Effect Analysis (intro) Reliability of measurement systems Experiencing variation Catapult game Practice exam Conclusion and evaluation