Dag 1 Lean foundation: principles, waste, and workplace organisation Bekijk inhoud Introduction Lean principles (Customer Value, Value Stream, Flow, Pull, Improve) Continuous improvement & Improvement organisation Voice of Customer and CTQ-flowdown Policy development (Lean’s contribution to the organisation) Professional work environment (5S) Standardised work Performance management & Kaizen Problem Solving Popcorn Soda Ice game
Dag 2 Six Sigma Yellow Belt: data and variation Bekijk inhoud Collecting and visualising data Performance metrics Process Mapping Value Stream Mapping (VSM) Reducing waste Controlled processes (FTR) Failure Mode Effect Analysis (intro) Reliability of measurement systems Experiencing variation Catapult game Practice exam Conclusion and evaluation