Quality Management Event 2024

On Oct. 17, we will dive into the fascinating world of
quality management
. This topic is full of exciting challenges and innovative solutions that can take your business to the next level.

We believe there is always room for improvement. Therefore, we would like to take you into the world of quality standards ISO 9001 and IATF 16949.
How do you go about it, and what do you encounter when you want to move from ISO 9001 to IATF 16949 certification?
What is the secret to a good quality management system (KMS) and what practical tools are just in your own laptop to make it work well? What data are you all collecting and what can you do with it? And have you experimented with AI?
How can this help you visualize facts and trends that provide insight into the performance of your processes?

Of course, we also dwell on Automotive Core Tools.
The new
handbook spotlights leadership. How does it work, how do you approach it and what can you do with it in your own organization?

Come get inspired about Quality Management Event! On this day we would like to provide you with some practical and tangible tools and ideas for setting up, maintaining and Continuously Improving your own KMS.

Come get inspired about quality management!

A high level of quality is essential to compete in today’s market. Customers expect top-quality products and services, and internally, efficiency and quality are crucial to healthy business results. Only proactive and preventive organizations have the right to exist. Quality management and an effective quality management system (KMS) are the basis for this. Symbol offers the expertise to make this happen and helps organizations do so.

During the Quality Management Event, we will provide insight into the differences between ISO 9001 and IATF 16949. We emphasize the growing importance of leadership in these standards and their application in the new APQP Handbook. We provide tools to combine classic quality standards with modern techniques. Discover the power of data science and AI, and how to get more out of Microsoft Office 365 than just Excel and PowerPoint.

This event provides a unique opportunity to expand your knowledge, network with experts and gain inspiration for growth and improvement. Don’t miss this opportunity to take your quality management to the next level and prepare your organization for the future.

  • Quality managers and anyone involved in quality management: And looking for practical and tangible tools for improving and maintaining a quality management system (KMS).
  • Professionals in the automotive industry.
  • Business and team leaders.
  • Operations managers.
  • IT and data analysts.

Stationsplein 26, Amersfoort.

Our location in Amersfoort is right across from the main entrance to the NS railway station, making it easily accessible by public transportation.
If you come by car, the best place to park is in the
Q-Park P+R Barchman


, about a 5-minute walk from our office.


Thursday, Oct. 17, 2024.
10:00 – 15:30.



49, – p.p.


After a plenary welcome and session, you will be divided into groups, each following a workshop in parallel. So the order in which you attend the workshops varies, depending on the group you are in. Finally, there will be a networking reception. The time schedule is shown below:

09:30 – 10:00

Walk-in and reception

10:45 – 11:15


13:00 – 13:45

Workshop Round 2

10:00 – 10:15

Welcome message

11:15 – 12:00

Workshop Round 1

13:45 – 14:30

Workshop Round 3

10:15 – 10:45

Plenary session

12:00 – 13:00


14:30 – 15:30

Plenary Closing & Networking Drinks


Dick Theisens

Plenary session

Dick Theisens

Importance of good quality

Everyone subscribes to the importance of good quality. That does not mean, however, that everything will work out by itself. Indeed, successful “Continuous Improvement” is quite a challenge. Where do you start? And how do you include your employees in this process? Rolling out an improvement program requires proper preparation. Knowing where you are now is important in determining where the focus will be in the coming time. Discover the challenges companies face and get tools to avoid falling into the (standard) pitfalls.

Plenary session

Alex Dowdalls

AI, Quality and Supply Chain

The management of supply chains can greatly improve with the combination of data, data analytics and AI. Demand forecasting, inventory management and adding intelligence to products are key innovations. With the emergence of autonomous smart agents, it is also possible to use AI to continuously improve business processes in supply chain and manufacturing.
This session will explore the impact of AI on the supply chain.


Workshop A

Peter Broks

From ISO9001 to IATF16949

Delivery within the automotive industry places high demands on the quality management system.
How to make the development of the quality management system to the IATF 16949 standard.

Ricardo Meulstee

Workshop B

Ricardo Meulstee

AI in quality management

Artificial intelligence (AI) is transforming quality management. Instead of working reactively, AI analyzes vast amounts of data to reveal hidden patterns and trends. This allows you to predict problems, identify root causes and make targeted improvements. Join our workshop and discover how AI improves your quality management with faster controls, predictive maintenance and optimal efficiency.

Nicole Mak

Workshop C

Nicole Mak

IATF16949, APQP and leadership

The IATF16949 standard and automotive Core Tools manuals are full of tools to help your organization work more effectively and efficiently. But how do you actually get this done in practice?
The new APQP handbook spotlights leadership. What can and should you do with that?

David van Eekhout

Workshop D

Rens Tuller

Maintaining KMS

The Quality Management System helps to ensure quality within the organization and to improve it continuously, but how do you ensure that this system lives within the organization? During this session, we will dive into the features and apps in the Office 365 package that can assist in maintaining the KMS.










Are you interested in this event? Then register directly using the form below. There is only room for 80 participants, so be quick! Due to expected interest, you can register a maximum of 4 people from one organization.

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