Process Mining in practice

Process mining is often seen as a technical tool. However, the real value only arises when you combine data with process knowledge, Lean Six Sigma, and human insight. Because what happens in systems is not always the same as how people think a process runs.

In this episode of Symbol Talks, we talk to Yuri Derks, consultant and trainer. We discuss how process mining helps organisations to visualise processes, make deviations visible, and better understand where delays, errors, or variations occur. Additionally, the conversation covers data quality, process awareness, and the role of professionals in translating insights into improvement.

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