Clear direction and focus
This element focuses on developing a clear strategy and applying focus. Employees are more engaged and motivated by why they do things, than by what they do.
Without a clear strategy, the organization is not effectively heading toward its goal. To ensure that set goals are also met, it is necessary to provide focus. The time and resources needed must be allocated and management must stick to the priorities set.
“If you do what you always did,
you get what you always got.”
Strategic planning or business strategy is a determination of a choice of outline alternatives within an organization. To achieve Operational Excellence and the desired operational results, first of all, a well-defined strategy must be determined for implementation and application. The process of continuous improvement and innovation begins with defining a clear strategy that will differentiate the organization from other organizations. Techniques that contribute well to this are Business Model Canvas and Hoshin Kanri.
For clear direction and focus, the following elements are important:
- The vision and mission are established, visible and known to all staff.
- The core values have been established and are lived out by all employees.
- There is a clear long-term strategy.
- There is a clear focus and goals are achievable.
- Management is able to maintain focus even when the going gets tough.