Shin-Etsu Silicones: IATF 16949 implementation Shin-Etsu Silicones Europe needed to start working in accordance with IATF 16949, but lacked the in-house knowledge. Symbol guided the implementation: processes documented, work instructions digitised via LeanForms, and KPI reporting set up in Power BI. Result: Shin-Etsu is on track for certification and has a data infrastructure that the organisation can use independently.
Goudsmit: reducing scrap rate from 40% to 5% with DMAIC At Goudsmit Magnetics, the rejection rate for a critical product group rose to 40%. Internally, they were unable to find the cause. The Symbol consultant analysed the production process via DMAIC and database construction. Result: scrap rate decreased to 5–10% and knowledge secured within the organisation.
DAF Trucks: 30 Supplier Quality Managers IATF Certified DAF Trucks requires IATF 16949 certification from suppliers and places high demands on its own auditing skills. Symbol provided two customised training courses for more than 30 Supplier Quality Managers, tailored to DAF's own audit tools and working methods. Result: certified auditors in-house and a demonstrably stronger approach towards suppliers.
Mitsubishi: IATF supplier auditing training MTEE wanted to bring the Supplier Quality Development department to a uniform auditing level. This required not only knowledge of the standard but also an effective, motivational approach towards suppliers. Symbol provided bespoke training focused on practical auditing skills and win-win cooperation. Result: five certified IATF auditors who know how to persuade suppliers rather than confront them.